Terms & Conditions

Diagnostic service terms, Vehicle is brought in for diagnostic evaluation to identify the cause of a concern - warning lights, abnormal operation, or system malfunction. This service is intended to provide accurate information & direction for proper repair. The vehicle diagnostic service includes but is not limited to; Scanning vehicle systems for fault codes and data, Visual inspection of related components, performing system specific tests based on symptoms, test driving the vehicle (when required), inspecting, removing, and re installing components as needed for access or testing. This process is necessary to accurately identify the root cause of the issue not just the symptom. 

Vehicle must have sufficient fuel to allow proper testing & test driving. If fuel level is low testing may be limited or delayed. A $30 FUEL SERVICE CHARGE may apply if fuel is required to complete diagnostics.

Read Carefully; Diagnostic testing may place the system under normal or increased operating conditions in order to identify faults. Due to this, existing issues may become more noticeable or worsen during testing & a failing component may fail completely during the diagnostic process. In some cases, the vehicle may become undriveable after testing due to the pre-existing condition of the system. These outcomes are not caused by the diagnostic itself but are the result of pre-existing condition being exposed. 

By approving this service, customer authorizes Jimmys Auto Service to; Scan and analyze vehicle systems, perform necessary inspections & testing procedures, test drive the vehicle under safe & controlled conditions, & remove & install components required for proper diagnosis. 

Diagnostic service is an information gathering process only & does not include any repairs or temporary fixes. May require additional diagnostic time if multiple issues are present. May require further disassembly or advanced testing to fully confirm the issue.

Recommendations & next step; After diagnostic completion, a repair estimate will be provided based on findings. Additional repair or testing may be recommended. No repairs will be performed without customer approval.

Billing & Application

• Diagnostic fee: $150 standard / $250 electrical

• If customer approves recommended repairs → diagnostic fee is applied toward the repair cost

• If customer declines repairs → diagnostic fee remains due in full

• Vehicle Overall checks and under car check, brakes check, Oil or fluid leak checks, suspension checks, noises when driving or going over bumps, & exhaust leak checks which require no diagnostic equipment and or removal of components are subject to Over all check/digital inspection charge of 0.5 of our $120hrly rate in some cases shop supply cost may be added. PAYMENT FOR THESE CHECKS ARE DUE AT COMPLETION and do not get applied towards repairs.

Terms & Liability Acknowledgment

By approving this diagnostic service, or Vehicle overall check/inspection, customer understands and agrees:

• This service identifies issues but does not repair them

• JAS is not responsible for pre-existing conditions that worsen or fail during testing

• JAS is only responsible for the diagnostic performed — not for underlying failures or consequential damage

• Vehicle condition prior to diagnostic may limit results or require additional work

• Removal and testing of components may expose worn or failing parts

  Customer Acknowledgment

 Customer has been informed of all diagnostic procedures, risks, fuel requirements, and terms.     Customer authorizes the diagnostic service and accepts that findings may require immediate repair     and that the vehicle may not be in drivable condition after testing.

Estimate Terms & Conditions

01.Body & Paint Condition Disclaimer

JAS is not responsible for body or paint condition of the vehicle. Customers must take photos/videos of the vehicle (all sides) at drop-off, including date and time, as proof of condition. Vehicles dropped off before or after business hours are left entirely at customer's risk regarding body, paint, and mechanical condition. 

02.Personal Belongings

JAS is not responsible for any personal or valuable items left inside the vehicle. Customers must remove all valuables prior to drop-off.

03.Estimate Accuracy & Changes

All estimates are subject to change. Once repairs begin and components are disassembled, additional issues may be discovered, which can affect parts and total cost. JAS will make every effort to honor the original labor rate, but parts and additional labor may change based on findings.

04.Authorization for Repairs

Customer approval via text message, phone call, email, or signature (in person or electronic) constitutes full authorization to proceed with repairs and acceptance of these terms.

05.Diagnostic Requirement & Warranty Eligibility

To qualify for any warranty through Jimmys Auto Service (JAS), a diagnostic must be performed by Jimmys Auto Service. Repairs requested (Customer Request) based on another shop's diagnosis carry NO WARRANTY and are not guaranteed to resolve the issue.

06.Warranty Policy

• New parts (provided by JAS): 1-year / 12,000-mile warranty also 90-day Parts & Labor warranty if defective. Our Brake Pads have Lifetime Warranty 

• Used parts (provided by JAS): 30-day warranty

• Customer-supplied parts (new or used): NO WARRANTY on parts or labor

• Custom or tuned vehicles: NO WARRANTY on parts or labor

07.Warranty Limitations

Jimmys Auto Service is only responsible for the specific repairs performed. We are not responsible for pre-existing issues, hidden damage, or consequential failures. Example: Repairing a cooling system leak does not make JAS responsible for engine damage (e.g., head gasket failure) caused prior to repair.

08.Maintenance Services Disclaimer

Maintenance is preventative, not curative. Maintenance services (oil change, fluid service, etc.) are preventative only and do not guarantee resolution of mechanical issues. We will not accept mechanical problems disguised as maintenance requests.

09.Completion Time

Due to the nature of automotive repairs, completion times are estimates only and are not guaranteed.

10.Storage Fees

Vehicles must be picked up within 2 days after completion notification. After that, a $50 per day storage fee will apply.

11.Payment Terms

Full payment is due upon completion. All credit card payments are subject to a 3% processing fee.

12.Test Drive Authorization & Liability

By leaving the vehicle, customer authorizes Jimmys Auto Service staff to operate, test drive, scan, and move the vehicle for diagnostic and verification purposes. Customer acknowledges the inherent risks associated with test driving. If vehicle registration is expired, customer still authorizes test driving and JAS is not responsible for tickets or related issues.

13.Fuel & Battery Requirement

Vehicle must have at least half a tank of fuel and a properly functioning battery for diagnostics and testing. If fuel is insufficient, a $30 fuel service charge will be applied.

14.Pre-Existing & Electrical Issues

Jimmys Auto Service is not responsible for pre-existing conditions, including electrical issues, intermittent problems, or unrelated failures.

15.Outside Repairs & Warranty Void

If the vehicle is taken to another repair facility before allowing JAS to inspect a concern, any warranty related to previous repairs performed by JAS is void.

16.Final Inspection & Customer Satisfaction

Before payment, customer will have the opportunity to:

• Inspect replaced parts

• Review photos/videos of repairs

Any concerns must be reported immediately, customer may request to go on test drive with Technician to point out concern. Jimmys Auto Service would make all efforts to correct concern if related to repair this would be at no cost to the customer. 

17.After Payment Liability

After payment and vehicle release, JAS is not responsible for dissatisfaction claims or issues not reported immediately or with in 40miles of vehicle operation.  

18.Acts of God / Uncontrollable Events

JAS is not responsible for damages caused by natural disasters, including but not limited to fire, flood, theft, or other uncontrollable events.

Customer Acknowledgment: By approving the estimate provided by Jimmys Auto Service, the customer confirms they have read, understood, and agreed to all terms and conditions listed above and authorizes Jimmys Auto Service to perform the requested services.

3. After-Repair Customer Acknowledgment & Vehicle Acceptance

Customer confirms that upon completion of the repair, the vehicle was presented for final inspection. Customer acknowledges and confirms the following:

• Customer has visually inspected the vehicle after repair and confirms it is in acceptable condition.

• Customer has been shown old and new parts, and is satisfied with the proof of repair, including photos, videos, or physical evidence provided by JAS.

• Customer confirms that the original concern has been resolved 100% to their satisfaction at the time of delivery.

• Customer states they have no further questions, concerns, or complaints regarding the repair performed.

Parts & Disposal Authorization

• Customer authorizes JAS to dispose of all replaced parts unless otherwise requested prior to vehicle release.

• Customer understands that failure to request old parts before departure results in automatic disposal.

Vehicle Condition Acknowledgment

• Customer confirms there are no new damages to body, paint, or interior.

• Customer understands that JAS is not responsible for pre-existing damage or conditions not related to the repair performed.

Warranty & Liability Disclosure

• Warranty applies only to the specific parts replaced and services performed.

• If used parts were installed, they carry a 30-day warranty.

• If customer-supplied parts were used, there is NO warranty on parts or labor.

• JAS is not responsible for pre-existing issues, hidden damage, or future failures unrelated to the repair performed.

• Any additional issues that arise after repair are considered separate and may require additional diagnostic and repair charges.

Final Payment & Legal Acceptance

• Customer understands that full payment is due upon completion of repairs prior to vehicle release.

• Customer agrees that payment, signature, or vehicle pickup constitutes full acceptance of all repairs performed, charges applied, and terms listed in this document.

• Customer acknowledges that no disputes or claims remain open regarding the repair at the time of vehicle delivery.

• Customer agrees that any concerns not addressed at the time of pickup must be handled as a new inspection or diagnostic, subject to applicable fees.

Limitation of Liability Confirmation

• JAS is only responsible for the specific repairs performed on this vehicle.

• JAS is not liable for any pre-existing conditions, unrelated failures, or consequential damages that may occur after the repair.

• Customer understands that automotive repairs do not guarantee prevention of future failures in other components or systems.

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​                     Updated on/effective date 08/08/2026

                     PLEASE VIEW & READ OUR PRIVACY POLICY

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